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Customer services

Thank you for choosing Societe Generale Equipment Finance as your finance provider for your business assets and solutions.

Please find below some information and contact details, which you may find useful, in case you need to get in touch with us regarding your finance agreement.

Make a Payment

If you wish to make a payment online please use the link below. You will need your agreement number and postcode for security purposes. 

All online payments are secure and a receipt for your payment will be generated to your mobile number or e-mail address as confirmation of payment. 

If you encounter any issues with the online payment system please contact our collection team on 020 8629 8417.

Make a payment

 

Customer Services 

ENQUIRY

CONTACT DETAILS

NOTES

Customer Services

Tel: 020 8629 8418

customer.services@sgef.co.uk

Please provide agreement number(s) to allow us to handle your query efficiently.

Agreement queries

customer.services@sgef.co.uk

Can only be discussed with named contacts. Written permission required to discuss with a third party.

Settlement figure requests

settlements@sgef.co.uk

A settlement quote will be posted to the agreement address if requested by telephone or if an email address cannot be verified.

Change of bank account

customer.services@sgef.co.uk

A new direct debit mandate(s) will be posted to the agreement address.

Change of address etc

business.services@sgef.co.uk

Please supply on company letterhead and include agreement number(s), previous address and new address.

Agreement arrears

collections@sgef.co.uk

Please provide agreement number(s) to allow us to handle your query efficiently.

 

Tariff of Charges